2. Services

Mercari Sale provides:

• Product browsing and listing services
• Order processing and purchase assistance
• Shipping coordination and delivery support
• Customer service support for buyers

We reserve the right to modify or discontinue any part of the service at any time without notice.

3. User Responsibilities

By using our platform, you agree that:

• You will provide accurate and complete information when placing orders
• You will not use the platform for illegal or fraudulent activities
• You are responsible for reviewing product details before purchase
• You understand that product availability may change without notice

4. Orders & Payments

• All orders are subject to acceptance and availability
• Payments must be completed before order processing
• We reserve the right to cancel any suspicious or fraudulent orders
• Prices may change without prior notice

5. Shipping & Delivery

• Delivery times are estimated and may vary depending on location and customs
• We are not responsible for delays caused by shipping carriers or customs clearance
• Multiple items from different sellers may be shipped separately

6. Product Information Disclaimer

• Product descriptions and images are provided by sellers or third parties
• We do not guarantee that all product details are 100% accurate
• Customers are advised to carefully review all details before purchasing

7. Returns & Refunds

• Refunds may be issued in cases of order cancellation or service failure
• We do not guarantee refunds for dissatisfaction with product condition unless otherwise stated
• Certain items may not be eligible for return due to seller policies or international shipping restrictions

8. Prohibited Activities

Users are strictly prohibited from:

• Misusing the platform or interfering with its operations
• Attempting fraud or chargeback abuse
• Uploading false or misleading information
• Copying or scraping platform content without permission

9. Limitation of Liability

Mercari Sale is not liable for:

• Losses caused by third-party sellers or shipping companies
• Delays in delivery due to customs or logistics issues
• Indirect or incidental damages resulting from use of the service

10. Account Termination

We reserve the right to suspend or terminate accounts that violate our terms or engage in suspicious activity.

11. Changes to Terms

We may update these Terms at any time. Continued use of the platform means you accept the updated Terms.

12. Contact Information

For support or inquiries: