Since Mercari JP cannot combine multiple orders, even from the same buyer, each item will be shipped individually.[cite: 3]

You can write your question in the comment box on the item page, then place the item in your cart. Once you have done so, please contact customer service with the order number that appears in the cart. Direct contact from customers to the seller is prohibited to avoid problems such as miscommunication of information.[cite: 3]

One Map by FROM JAPAN does not check brand authenticity, operation of mechanical products, or check used products for stains, dirt, dents, fraying, scratches, fading, folds, or chips. Therefore, these items are not covered under our protection plan. Please check the item details carefully before proceeding with your purchase.[cite: 3]

A Mercari JP purchasing guide has been prepared on our company blog for customers who don't know how to order Mercari JP items through our service. Please check the details Click Here.[cite: 3]